Heating service
Heat pump installer: a vetted MCS-certified installer for the grant
A heat pump installer must be MCS-certified for you to claim the 7,500 pound Boiler Upgrade Scheme grant in England and Wales. A good install starts with a heat-loss survey, sizes the system and radiators correctly, and passes the MCS 020 noise test. Sorted Property matches you to a vetted, MCS-certified installer.
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Get matchedWhy MCS certification matters
The Boiler Upgrade Scheme grant of 7,500 pounds is only available when the installer (not just the engineer) is MCS-certified for the heat pump category being fitted. MCS certification also signals a recognised quality standard. Cross-check the installer on the MCS register before signing.
What a good install involves
- A room-by-room heat-loss survey, not a quick look around.
- Correct sizing of the heat pump, radiators and flow temperature.
- An MCS 020 noise assessment, passed at the nearest neighbour before the unit is fixed.
- Commissioning and the MCS certificate you need for the grant.
What the grant does not cover
The grant covers the heat pump install, not radiator upgrades, a replacement cylinder or building works for the indoor unit. Ask whether your home needs these and get them quoted separately.
What it costs
- Heat pump install
- Get a quote The unit is roughly a third of the total; the rest is labour, controls, cylinder and pipework.
- Boiler Upgrade Scheme grant
- 7,500 pounds off For a qualifying heat pump in England and Wales, applied by the MCS-certified installer (gov.uk).
- Radiator or cylinder upgrades
- Quote separately Not covered by the grant.
For the full eligibility conditions and the noise rules, see the heat pump grant and MCS 020 guides.
How to choose a vetted trade
- Confirm the installer (not just the engineer) is MCS-certified for the heat pump category, on the MCS register.
- Ask for the heat-loss survey and the MCS 020 noise calculation before the unit position is fixed.
- Do not pay the grant portion until the grant is confirmed received.
Frequently asked questions
Does my heat pump installer have to be MCS-certified?
Yes, to claim the 7,500 pound Boiler Upgrade Scheme grant. The installer, not just the engineer on site, must be MCS-certified for the heat pump category being fitted. It also signals a recognised quality standard, so cross-check them on the MCS register before signing.
What does a good heat pump install include?
A room-by-room heat-loss survey, correct sizing of the heat pump, radiators and flow temperature, a passed MCS 020 noise assessment before the unit is fixed, and the MCS certificate you need for the grant. Insist on seeing the survey before you accept a quote.
What will the grant not pay for?
The 7,500 pounds covers the heat pump install itself, not radiator upgrades, a replacement hot-water cylinder, or building works for the indoor unit. Ask the installer whether your home needs any of these and get them quoted as separate lines so there are no surprises.
Sources
Editor, Sorted Property
Oliver leads Sorted Property's editorial coverage of UK home services. He researches and writes the plain-English guides that help homeowners choose between installers and trades, drawing on the standards set by bodies such as MCS, TrustMark, the Energy Saving Trust and the Property Care Association, and is clear about what to check before any work starts.
Last reviewed: 11 June 2026